CHCSS00097 – Individual Support – Ageing Skill Set

CHCSS00097 – Ageing Skill Set

What is CHCSS00097 – Individual Support – Ageing Skill Set?

CHCSS00097 – Individual Support – Disability Skill Set is best suited to experienced support workers looking to build on the skills acquired from their work role or looking to formalise those skills. The course provides the additional skills and knowledge you need to enter supervisory roles, and also to provide care to people with more complex requirements.


What jobs can I get?

When you complete your Ageing Skill Set you can find work in many different places;


Aged Care support worker

Community rehabilitation and support worker

Mental health rehabilitation support worker

Community support worker

Disability Support worker



Do I need any previous training?


This skill set has been endorsed by industry as suitable for individuals who:

Hold a qualification at Certificate III level or higher in Community Services, Health or related field


Have skills equivalent to the qualification requirement validated through a recognition of prior learning process.


How much does it cost? $100 for Skilled Capital eligible students.


Language, Literacy and Numeracy (LLN)


Every student must do a LLN check before we enrol you on the course. Certificate IV courses are designed to prepare you for a supervisory role in the industry. You must be able to read documents such as relevant national legislations and pass on that information to your staff. You will also most likely have to write formal reports for management and research difficult topics.


How is the training delivered?


This course is delivered through a combination of distance learning and optional workshops throughout the year. These workshops will depend on numbers. Most people can finish the assignments within 12 months of starting the course. You will be expected to complete homework assignments and reports in your own time, however you can come into Quest any time to use our computers and classrooms or to have a chat with our trainers if you get stuck on any questions or assignments.


Course Duration

How long it takes to complete all of the requirements to receive your certificate depends on many factors. On average, it takes about one year from enrolment to the final submission of your assessments. Some students with extensive previous work experience can complete in a minimum of 8 weeks, but this is very rare. Some students can take a maximum of 2 years to receive their skill. It simply depends on your commitment and the time you have available to study.

All students can come into our classrooms at any time after their scheduled workshops for one on one tuition if they require extra support to complete the assessments.

What will I be learning?

To be successful in the course you must finish 3 subjects called Units of Competency (UOC).. Below is a description of the 3 units;


Units of Competency


CHCAGE001  Facilitate the empowerment of older people

As people grow older they still have dreams and aspirations. This unit looks at how a support worker can help facilitate an older person to achieve those goals.


CHCAGE005  Provide support to people living with dementia

In Australia, there are more than 342,800 Australians living with dementia. This unit looks at what is dementia, and how best to provide the extra support needed.

CHCCS011 Meet personal support needs

Personal support needs means the things that you would normally do yourself, such as showering, feeding and going to the toilet. People can sometimes be physically or mentally incapable and they need a care worker to support them to make sure these daily needs are met.




Every unit will require you to do some form of assessment. You do not get a grade like A+ or C- but you will be marked with either Competent or Not Yet Competent. You will get chances to repeat things if you get Not Yet Competent.


You may have to write answers to questions from the course books or you may have to take some tests. You will also have to actually demonstrate you can do certain things as well. For example you will have to correctly use a lifter and transfer a real person from a bed to a wheelchair in front of the trainer.


The study you will have to do is not very difficult BUT you must be able to do it well because after the course you will be caring for people and hopefully supervising staff who will rely on you to keep them and others safe and healthy.



Work Placement


Apart from theory questions you are to answer online or in the classroom, each student is required to complete a 40 hour work placement and a workplace observations form to ensure that you are able to do the practical components of the course. You will receive the observation booklet via email after commencement of the online training or in the classroom at the commencement of classes.

The work placement must be completed in an appropriate organisation that provides mental health services. You can organise this yourself if you have a particular place in mind, or Quest can help organise this for you. All work placements under skilled capital are covered by ACT Governments workers compensation and liability insurance.


All participants MUST apply for a Working with Vulnerable People Check with the Office of Regulatory Services.


Useful Links


A number of useful links and organisations prospective Community carers need to be familiar with include:

  • is the official National Register of information on Training Packages, Qualifications, Courses, Units of Competency and Registered Training Organisations (RTOs) and has been developed for training sector users.


Recognition of Prior Learning (RPL) and Credit Transfer (CT)

Nobody likes to study things again that they already know and understand. If you think you already know some of the stuff described here please let us know!


Recognition of Prior Learning (RPL) is simply a process you can use to show us that you already have the knowledge you need. This can be from: previous training, work experience, and/or life experience.

If you think you have the knowledge already then we will start the RPL process and explain what you need to show us.

Credit Transfer (CT) means you have previously studied the same units before at either Quest or another training company. If you have, please show us your certificate or transcript from the other training company and we will automatically give you credit for that unit.

No Comments

Sorry, the comment form is closed at this time.