CHC43121 – Certificate IV in Disability


What is Certificate IV in Disability?

This qualification reflects the role of individuals in a range of community settings and peoples’ homes, who provide support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work according to and may contribute to an individualised plan, and work without direct supervision. They may be required to supervise and/or coordinate a small team.

Entry requirements


To enrol in this qualification with Quest Training, our delivery strategy is designed for people who have previously completed one of below qualifications:

Completion of: CHC33021 Certificate III in Individual Support (Disability)


Completion of: CHC33015 Certificate III in Individual Support (Disability)


Completion of: CHC30408 Certificate III in Disability PLUS  the CHCSS00125 Entry to Certificate IV in Disability Support Skill Se

The qualification requires 120 hours of vocational in a role suitable to the supervisory nature of the qualification and the assessment tasks. Due to the design of our delivery strategy, Quest requires that students must be already employed within the sector, in a direct care role in either aged care, mental health or disability care, in order to enrol in this qualification.


How much does it cost?


Full course fee is $5,800. 


Payment arrangements are listed in our student handbook under ‘FEES’.  In summary, unless you receive government funded assistance, fees are levied on all courses. A deposit of $1500 must be paid at least seven days prior to commencement of training, and an instalment plan will be put in place with you for the remaining balance to be paid over the next six months. All outstanding fees must be paid for any certification to be awarded. 


For a copy of our refund policy, please click HERE.


What jobs can I get?


Job roles associated with this qualification can relate to general employment in the Community Services sector, but more specifically working in a Disability Support or direct care role. Possible job titles and roles relevant to this qualification include:


Behavioural support officer                                    Development officer

Disability officer – day support                              Disability support officer / worker

Marketing coordinator                                             Project officer (life enhancement team)

Residential care officer                                            Senior personal care assistant

Employment coordinator (disability)                   Social educator


Language, Literacy and Numeracy

Every student must do a LLN check before we enrol you on the course. Certificate IV courses are designed to prepare you for a supervisory role in the industry. You must be able to read documents such as relevant national legislations and pass on that information to your staff. You will also most likely have to write formal reports for management and research difficult topics.

How is the training delivered?

This qualification is delivered as a blended mixed mode program that includes external classroom-based study for the units listed below and/or where the student has not previously completed Certificate III study, independent learning, workplace-based learning, and assessment.


A range of teaching and learning strategies will be used to deliver the units. These may include:

  • Practical tasks during the face to face components (for selected units)
  • Individual self-paced learning activities and research using learner guides
  • Assessment tasks for each unit
  • Workplace based activities


You will receive a learner guide for each unit of competency that you are asked to work through independently, as well as assessment instructions containing assignments and activities to complete on and off the job.


There is a compulsory workplace component of 120 hours.  There is a compulsory class workshop for the unit HLTHPS006 Assist clients with medication.  This is a full day workshop.


Course Duration

This program is being delivered generally over a 5-9 month period but students can take up to 2 years if required to complete the assessment tasks and workplace component.

What will I be learning?

To achieve a full Certificate IV, there is a total of 10 units to be completed including 7 core units and 3 elective units.


National code Title Core / Pathway / Specialisation / Elective /
CHCCCS044 Follow established person-centred behaviour supports (Core)
CHCDIS017 Facilitate community participation and inclusion  (Core)
CHCDIS018 Facilitate ongoing skills development using a person-centred approach  (Core)
CHCDIS019 Provide person-centred services to people with disability with complex needs  (Core)
CHCLEG003 Manage legal and ethical compliance  (Core)
CHCMHS001 Work with people with mental health issues   (Core)
HLTWHS003 Maintain work health and safety (Core)
CHCCCS041 Recognise healthy body systems (Elective)
HLTHPS006 Assist clients with medication (Elective)
HLTAID011 Provide first aid (Elective)
Note regarding electives: The above listed electives have been nominated by Quest as our core delivery offering following consultation with industry.  Where a student requests an alternative elective to those listed above, this must be approved by the Director.  Approval will give consideration to the capacity of Quest to provide resources, trainers and assessors, and to the requirements of the training package.

1. CHCCCS044 Follow established person-centred behaviour supports

This unit describes the skills and knowledge required to implement behaviour support strategies outlined in an individualised behaviour support plan for a person with disability.

2. CHCDIS017 Facilitate community participation and social inclusion

This unit describes the performance outcomes, skills and knowledge required to develop and facilitate person-centred strategies for participation in various community settings, functions and activities to enhance the psychosocial wellbeing and lifestyle of a person with disability.

3. CHCDIS018 Facilitate ongoing skills development using a person-centred approach

This unit describes the performance outcomes, skills and knowledge required to plan, implement and review formal and informal ongoing skills development, in collaboration with a person with disability and incorporate into the person’s individualised plan.

4. CHCDIS019 Provide person-centred services to people with disability with complex needs

This unit describes the performance outcomes, skills and knowledge required to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional.

5. CHCLEG003 Manage legal and ethical compliance

This unit describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities.

6. CHCMHS001 Work with people with mental health issues

This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues.

7. HLTWHS003 Maintain work health and safety

This unit describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team.

8. CHCCCS041 Recognise healthy body systems

This unit describes the performance outcomes, skills and knowledge required to work with basic information about healthy body systems and the impacts of ageing and disability. It includes recognising and reporting any changes in healthy bodies involving people who are ageing or living with disability. Any identified issues of concern to be reported to the supervisor or professional health staff.

9. HLTHPS006 Assist clients with medication

This unit describes the skills and knowledge required to prepare for and provide medication assistance and complete medication documentation. It also involves supporting a client to self-administer medication. This unit applies to community services and health workers with authority in their state or territory to assist with the administration of medication.

10. HLTAID011 Provide first aid

This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

Study Schedule


When you enrol, our assessor will sit with you and help you plan your workload including the learner guides that need to be completed, any independent research and study, and the assessments.

As a guide, you should allow for:


• Attendance at a compulsory full day workshop for HLTHPS006 Assist clients with medication
• Work Placement of 120 hours
• Independent Study per unit you undertake of approximately 20 hours
• Assessment tasks and completing assignments for each unit may take up to 25 hours
• Workplace visits by our assessor of up to 8 hours over the duration of the enrolment


If you averaged these units over 4 months, it means you need to allow approximately 25 hours per week. This includes the work placement.

If you averaged them over 12 months, you need to allow approximately 10 hours per week including the work placement.



Every unit will require you to do some form of assessment. You do not get a grade like A+ or C- but you will be marked with either Competent or Not Yet Competent. You will get chances to repeat things if you get Not Yet Competent.

To be competent means that you have been assessed as having the skills, knowledge and attitude required in each unit, and have been assessed as being able to apply those skills to an industry standard in the workplace.


There are a number of assessment methods that we use and they might be different for each unit you undertake. You can expect to participate in:


Observations – direct observation of the candidate performance by a qualified assessor or in some cases, by third parties, where the industry does not enable our assessors direct access (typically where the context is sensitive or private, such as attending to personal care needs of a patient).

Questioning and Knowledge Assessment – A set questions assessing the student’s general knowledge and understanding of the general theory behind the unit as defined in the knowledge requirements of the unit.

Projects or other written tasks – such as case studies, research tasks, written tasks, self reflections or other.• Practical Demonstrations/Simulations – detailed scenarios and simulated environments with a series of activities or tasks to be undertaken, primarily undertaken in the constructed simulation environment that mirrors workplace conditions.


The following is also used for assessment:


Work placement – structured work placement occurs through employment, typically for 120 hours as defined by the qualification and/or unit requirements. Work placement may may include direct observation (where our qualified assessors are unable to access restricted work environments) or third party supervisor feedback.

Because there are links between all of the units, overall assessment decisions of competency are not made until everything is completed. You will be told though along the way whether you have been given a satisfactory outcome on each task. Once satisfactory outcomes have been awarded in all tasks, the decision on competency is made.


Work Placement

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency. It is expected that this work placement component will be completed wholly at the student’s place of employment.


Students will be required to evidence that they have completed 120 hours in a direct support role undertaking tasks relevant to the performance criteria of CHCDIS005. This can be evidenced in a number of ways and you will be given a work placement skills book that contains logbooks, third party evidence from your supervisor, and other items that need completing.


Student Grievances and Appeals policy


Quest Training Solutions is committed to providing an effective, efficient, timely, fair and confidential grievance handling procedure for all Students.


This policy is available HERE


Useful Links


You can find more information on CHC43115 Certificate IV in Disability on


Recognition of Perior Learning (RPL) and Credit Transfer (CT)


Quest RPL policy ensures an individual’s prior learning achieved through formal and informal training, work experience or other life experiences is appropriately recognised.  We implement a systematic process for RPL.


RPL is implemented via either of the following approaches:


Credit transfer – You hold an equivalent version or the same unit a credit transfer/exempt outcome is awarded


Assessment pathway – You provide evidence which is then reviewed and assessed by a qualified assessor against the requirements of the unit/s of competency. Evidence gathered via this pathway might include professional discussions, portfolio documentation, self-assessment or observational assessment.



Where you have completed a previous superseded version of the CHC33015 (eg. CHC30408 Certificate III in Disability), the assessor will undertake a mapping and gap assessment exercise to determine the gaps between the superseded units and the current units.  Where credit/RPL is unable to be determined via unit equivalency, an RPL process can be undertaken.  Typically units are not equivalent, with the main gap being the completion of the work placement hours, as this was not required in previous versions of the CHC Training Package.

How can I enrol in this course?

Enrolment must be completed in person in our Belconnen Office (except for special circumstances). The initial enrolment could take up to 2 hours as you will be required to complete registration forms and LLN test – then our training manager will have an interview to determine your suitability for the course, we will also discuss Credit Transfer/RPL and create your Training Plan.

Enrolment is open between 8AM – 2PM, Mon – Fri. No booking required, but if you want to ensure to speak to our training manager regarding specific needs we recommend you contact us prior to coming in. Please bring in your ID (such as Driver’s Licence, Medicare Card, Passport and/or visa document) and your previous qualifications if you wish to apply for Credit Transfer/RPL. We may ask you to submit your position description (duty statement) and /or employment confirmation letter.


Where are we?

Click HERE for our office location.