Apprenticeships and traineeships combine paid work and structured training and allow you to learn a trade or workplace skills and receive a nationally accredited qualification.


Australian Apprenticeship is;

  1. Combination on practical work on-the-job, with structured training to achieve a nationally recognised qualification under an Australian Apprenticeships Training Contract. More information is available
  2. Involves a student an employer.

Fees and Charges

  1. Participants are required to pay the following compulsory student fees upon registration;
  • CHC33015 Certificate III in Individual Support $350
  • CHC22015 Certificate II in Community Services $350
  • CHC32015 Certificate III in Community Services $350
  • CHC30213 Certificate III in Education Support $350
  • CHC43015 Certificate IV in Ageing Support $350
  • CHC43115 Certificate IV in Disability $350
  • CHC43315 Certificate IV in Mental Health $350
  • CHC52015 Diploma of Community Services $350
  • BSB30415 Certificate IV in Business Administration $350


  1. There is an additional $15 administration fee per unit of competency if you elect to change study mode from online to workbook or classroom after we have enrolled you in a unit of competency for online study.


  1. Funding is available for RPL up to 50% of the total units in a qualification. If you wish to apply for more than 50% of the course via RPL there is an additional fee. Please consult with Quest staff.


  1. The student fee is non-refundable after you have completed the enrolment process.


  1. Quest accepts cash, credit card, online transfer and cheque.



Fee Concession/Exemptions

Participants may be eligible for a fee concession if, at the commencement of training they;

  • hold a current Health Care Card or Pension Card, OR
  • can prove genuine hardship

Where the student is under 18 years of age this rule will apply if the parent/guardian holds one of the above cards.

Waiver or exemptions may apply in cases of genuine financial hardship. Please let the Quest staff know if you think you are eligible for fee waiver.

Participants may be exempt from paying fees in certain circumstances.

The tuition fee will not be charged where:

  • the employer is the RTO for its own student
  • the student leaves one employer and recommences within 12 months with another employer, in the same qualification and with the same RTO
  • the student is required to go to a different RTO as a result of a change of RTO process
  • the student is an ASBA and the school is the RTO

Australian Apprenticeship work and training hours

The Australian Apprentice must fulfil the following hours of combined work and training per week towards their Australian Apprenticeship:

  1. unless otherwise stated in the relevant Modern Award, the standard proportion of work hours to training hours is 80% work and 20% structured training per week
  2. the maximum hours of combined work and training per week for all ACT Australian Apprentice is 38 hours and for part-time Australian Apprentice the minimum number of combined hours per week is 15 hours.

An ASBA must fulfil the following combined work and training hours per week towards their Australian Apprenticeship:

  1. complete a minimum of 15 hours per week towards their Australian Apprenticeship if undertaking a certificate III qualification, this includes 12 hours of work and 3 hours per week of structured training. Employment and training hours may be averaged over 12 weeks.
  2. Participate in a maximum of 20 hours (combined employment and training) towards their Australian Apprenticeship per week.

During school holidays, an ASBA may work up to full-time hours as per the award.



Completion Arrangements

Training must be completed before the due to complete date.

Completion Payment

Students who successfully complete their qualification are eligible for a completion payment. A completion payment will be paid directly to the student upon completion of the qualification and a survey. The completion payment is $300 for each qualification. Students will be eligible to receive the completion payment for up to one year after successful completion of the qualification, provided up to date email and bank account details are confirmed.

A student is not eligible for a completion payment where more than 50% of the units are completed through RPL or credit transfer.  A significant proportion of units completed through credit transfer may also impact on student eligibility for the completion payment.

Language, Literacy and Numeracy (LLN) assessment

Every student must do a LLN check before we enrol you on the course. When you are working you must be able to read important documents like health and safety notes and follow written instructions. You must be able to write down information for your fellow workers too. If we think you need some support with the reading and writing, then we can help!

Recognition of Prior Learning

As a student undertaking training with Quest you can apply for Recognition of Prior Learning (RPL), which means recognising competencies or skills you may currently hold, regardless of how, when or where your learning occurred. Competencies may be attained in a number of ways. This includes through any combination of formal or information training and education, work experience or general life experience. In order to grant RPL, the assessor must be confident that you are currently competent against the industry or enterprise competency standards or outcomes specified in Australian Qualification Framework accredited courses. The evidence may take a variety of forms and could include certification, references from past employers, testimonials from client and work samples.  The assessor must ensure that the evidence is authentic, valid, reliable, current and sufficient.

If you would like to apply for RPL please speak with our administration staff during the registration process and they will explain the process for you.

Unique Student Identifier (USI)

From 1st January 2015 if you are undertaking nationally recognised training delivered by a Registered Training Organisation (RTO) you will need to have a Unique Student Identifier (USI).

A USI gives you access to your online USI account which is made up of ten numbers and letters. It will look something like this: 3AW88YH9U5

Creating your USI is easy, please go to and click on ‘Create your USI’ button.